Refund policy
At CozyKnotStudio, your satisfaction truly matters to us. We put care and love into every product and want you to feel confident shopping with us.
Physical Products
➤ If you’ve purchased a physical item and are not fully satisfied, you may request a return within 7 days of receiving your order
➤ Items must be unused and in their original condition
➤ To start a return, please contact us within 7 days of delivery
➤ Once your return is approved and received, we’ll process your refund as quickly as possible
➤ To request a return, email us at escozyknotstudio@gmail.com
— we’ll be happy to assist you
Digital Products
➤ Due to the nature of digital products (PDF patterns, downloads, or digital files), refunds are not available once the product has been delivered
➤ We care about your experience — if you:
• Face any technical issues
• Have trouble accessing or using a digital product
• Notice any errors or problems
➤ Please don’t hesitate to reach out — we’ll do our best to resolve the issue quickly
➤ Contact us anytime at cozyknotstudioofficial@gmail.com