Terms of service
At CozyKnotStudio, we value your trust and satisfaction. By purchasing from our store, you agree to the following Terms of Service. Please read carefully before placing an order.
1. General Terms
➤ All content, designs, and products sold by CozyKnotStudio are owned by us and protected by copyright laws.
➤ By using our site and purchasing our products, you agree to use them only for personal use or small-scale resale (if explicitly allowed).
➤ CozyKnotStudio reserves the right to update, modify, or revise these terms at any time.
2. Physical Products
➤ Orders for physical products must be inspected upon delivery.
➤ If you are not fully satisfied, you may request a return within 7 days of receiving your order.
➤ Returned items must be unused and in their original condition.
➤ To initiate a return, contact us within 7 days at escozyknotstudio@gmail.com
.➤ Once your return is approved and the item is received, your refund will be processed promptly.
3. Digital Products
➤ Due to the nature of digital products (PDF patterns, downloads, or digital files), refunds are not available once the product has been delivered.
➤ If you experience any issues with a digital product, such as:
• Technical problems
• Trouble accessing or using the file
• Errors or missing content
➤ Please contact us at cozyknotstudioofficial@gmail.com
. We will do our best to resolve the issue promptly.
4. Shipping & Delivery
➤ Physical product shipping times may vary depending on your location.
➤ CozyKnotStudio is not responsible for delays caused by shipping carriers.
➤ Tracking information will be provided where applicable.
5. Intellectual Property
➤ All patterns, images, text, and digital content are copyrighted and owned by CozyKnotStudio.
➤ You may not reproduce, resell, or distribute our digital products without express permission.
6. Liability
➤ CozyKnotStudio is not liable for any damages, losses, or injuries resulting from the use of our products.
➤ Users agree to follow pattern instructions carefully to prevent injury or product damage.
7. Agreement
By purchasing from CozyKnotStudio, you confirm that you have read, understood, and agreed to these Terms of Service.